Index:

items 1 – Definities Artikel 2 – Identiteit van de ondernemer Artikel 3 – Toepasselijkheid Artikel 4 – Het aanbod Artikel 5 – De overeenkomst Artikel 6 – Herroepingsrecht Artikel 7 – Verplichtingen van de consument tijdens de bedenktijd Artikel 8 – Uitoefening van het herroepingsrecht door de consument en kosten daarvan Artikel 9 – Verplichtingen van de ondernemer bij herroeping Artikel 10 – Uitsluiting herroepingsrecht Artikel 11 – De prijs Artikel 12 – Nakoming en extra garantie Artikel 13 – Levering en uitvoering Artikel 14 – duration Transactions: expensive, opzegging en verlenging Artikel 15 – Betaling Artikel 16 – Klachtenregeling Artikel 17 – Geschillen Artikel 18 – Additional or different terms
 
items 1 – definitions In these conditions, the following definitions apply: 1.     Additional agreement: an agreement whereby the consumer products, digital content and / or services acquired in connection with a distance contract and these things, digital content and / or services are provided by the trader or by a third party based on an agreement between the third party and the trader; 2.     Grace period: the period within which the consumer can exercise his right of withdrawal; 3.     Consumer: the natural person who is acting for purposes relating to his trade, operating, artisanal- or profession; 4.     Day: calendar; 5.     digital content: data produced in digital form and supplied; 6.     Consultancy Agreement: a contract that involves the regular delivery of goods, services and / or digital content for a certain period; 7.     Durable medium: each tool – including also e-mail – that the consumer or business that enables information to him personally, to store in a way that future consultation or use for a period appropriate to the purpose for which it was intended, and unaltered reproduction of the stored information makes it possible; 8.     Right of withdrawal: the ability of the consumer to see within the waiting period of the distance contract; 9.     entrepreneur: the natural or legal products, (access) digital content and / or remote services to consumers offering; 10.  Distance Agreement: an agreement concluded between the trader and the consumer under an organized distance sales of products, digital content and / or services, wherein up to and including the conclusion of the contract is made exclusively or partly use of one or more means of communication at a distance; 11.  Model withdrawal form: European model withdrawal form set out in Appendix I of these conditions; 12.  Technology for distance communication: means that can be used for the conclusion of a contract, without consumer and business simultaneously in the same room have to be met.   items 2 – Identity of the entrepreneur Afriana Foundation; Veldstraat 55 4881BB Zundert. telephone number: 06-81246991 tijdens normale kantooruren bereikbaar E-mailadres: info@afrianafoundation.org items 3 – relevance 1.     These terms and conditions apply to every offer of the entrepreneur and any agreement reached at a distance between businesses and consumers. 2.     Before concluding a distance, The text of these general conditions made available to consumers. If this is not reasonably possible, the operator before the contract is concluded at a distance, indicate how the general conditions for the entrepreneur to see and be sent free of charge as soon as possible at the consumer's request. 3.     If the contract is electronically signed by distance, can be closed, notwithstanding the preceding paragraph and before the distance contract, The text of these general conditions are made electronically available to the consumer in such a way that it can be stored by the consumer in a simple way on a durable medium. If this is not reasonably possible, then before concluding the distance, indicated where the general conditions can be inspected electronically and that they will be sent free of charge at the request of the consumer electronically or otherwise. 4.     In case also specific product in addition to these terms and conditions- or service conditions apply, is the second and third paragraph, mutatis mutandis, and may be the consumer himself in the event of conflicting conditions, always rely on the applicable assay that is most beneficial to him.

items 4 – the offer

1.     If an offer has a limited duration or subject to conditions, This is explicitly stated in the offer. 2.     The offer includes a complete and accurate description of the products, digital content and / or services. The description is sufficiently detailed to allow a proper assessment of the offer by the consumer. If the entrepreneur uses images, they are a true reflection of the products, services and / or digital content. Obvious mistakes or errors in the offer binding on the entrepreneur. 3.     Each offer contains such information, it is clear to the consumer what the rights and obligations, associated with the acceptance of the offer.   items 5 – The agreement 1.     The agreement is, subject to paragraph 4, established at the time of the consumer accepts the offer and meet the corresponding conditions. 2.     If the consumer accepts the offer electronically, the trader will immediately acknowledge electronic receipt of acceptance of the offer. Until receipt of this acceptance has not been confirmed by the entrepreneur, the consumer may terminate the contract. 3.     If the contract is concluded electronically, the trader will take appropriate technical and organizational measures to protect the electronic transfer of data and he will ensure a secure web environment. If the consumer can pay electronically, the trader will take appropriate safety precautions. 4.     The entrepreneur can within the law – inform the consumer's ability to meet its payment obligations, and of all those facts and factors that are important to a sound conclusion of the distance contract. If the operator under this investigation was justified not to enter into the agreement, he is entitled to refuse an order or request or to attach special conditions to the implementation. 5.     The entrepreneur will look at product delivery, service or digital content the following information to the consumer, writing or in such a way that it can be stored by the consumer in an accessible manner on a durable medium, send along: a. het bezoekadres van de vestiging van de ondernemer waar de consument met klachten terecht kan; b. de voorwaarden waaronder en de wijze waarop de consument van het herroepingsrecht gebruik kan maken, or a clear statement regarding the exclusion from the right of withdrawal; c. de informatie over garanties en bestaande service na aankoop; d. in Article 4 lid 3 these conditions included data, unless the trader has already provided to the consumer prior to concluding the contract; e. the requirements for termination of the agreement if the agreement has a duration of more than one year and it is indefinite. 6.   If the entrepreneur is committed to providing a range of products or services, the stipulation in the previous paragraph applies only to the first delivery.   Article 6a – Right of withdrawal upon delivery of products 1.    When purchasing products, the consumer can terminate the contract without giving any reason for 14 days. This period commences on the day following receipt of the product by or on behalf of consumers. 2.    During this period the consumer will treat the product and packaging. He will be the product only to unpack or use the product to the extent necessary to assess whether he wishes to keep the product. If he exercises his right of withdrawal, he will the product with all accessories and - if reasonably possible – in its original condition and packaging to return the entrepreneur, accordance with the reasonable and clear instructions provided by the entrepreneur.   Article 6b – Right of withdrawal in service delivery
  1. When providing services, the consumer can terminate the contract without giving any reason for 14 days, commencing on the date of entering into the agreement.
  2. To exercise his right of withdrawal, consumer focus to the trader to supply and / or appearance on delivery to area provided reasonable and clear instructions.
  items 7 – Costs in case of withdrawal
  1. If the consumer exercises his right of withdrawal, will not exceed the cost of return shipping cost.
  2. In use of the product resulting in a write-, this will be borne by consumers.
  3. If the consumer has paid an amount, the entrepreneur this amount as soon as possible, but within a maximum of 14 days after the termination or withdrawal, repay. The credit may find record of receiving the purchased products.
  items 8 – Exclusion of right of withdrawal
  1. If the consumer does not have a right of withdrawal, this can only be excluded by the entrepreneur entrepreneur submitted clearly in the offer, at least in time for the conclusion of the agreement,, has stated.
  2. Exclusion of the right of withdrawal is only possible for products:
  1. which are established by the entrepreneur to the consumer's specifications;
  2. are clearly personal in nature;
  3. which can not be returned due to their nature;
  4. that rapidly decay or become obsolete;
  5. whose price depends on fluctuations in the financial market over which the trader has no influence;
  6. for individual newspapers and magazines;
  7. audio- and video recordings and computer software that the consumer has broken the seal.
  1. Exclusion of the right of withdrawal is only possible for services:
a)   on accommodation, transport, catering or leisure to carry on a certain date or during a certain period; b)   which supply with the express consent of the consumer before the withdrawal period has expired; c)   betting and lotteries.   items 9 – The price
  1. During the prices of the products and / or services have not increased period mentioned in the offer, except for price changes resulting from changes in tax rates.
  2. Notwithstanding the preceding paragraph, the operator products or services whose prices are subject to fluctuations in the financial market and where the entrepreneur has no influence, to offer variable prices. These fluctuations and the fact that any price target, be stated in the offer.
  3. Price within 3 months after the conclusion of the contract are only allowed if they result from legislation or regulations.
  4. Price increases 3 months after the conclusion of the contract are only allowed if the trader has agreed and:
    1. they are the result of legislation or regulations; of
    2. the consumer is authorized to terminate the contract on the day on which the price increase.
  5. The supply of products or services mentioned prices include VAT.
  items 10 – Compliance Policy
  1. The entrepreneur guarantees that the products and / or services agreement, the specifications listed in the offer, the reasonable requirements of reliability and / or usability and the existing legal provisions and / or government regulations on the date of the conclusion of the agreement.
  2. By the trader, manufacturer or importer as a guarantee scheme does not affect the rights and claims that consumers in respect of a failure to do to fulfill the obligations of the employer against the employer to claim under the Act and / or the distance.
  items 11 – Delivery and implementation
  1. The trader will take the greatest possible care when receiving and implementing orders for products and when assessing applications for the provision of services.
  2. The place of delivery is the address that the consumer makes known to the company.
  3. With Subject to what Article 4 of these terms and conditions stated, the Company accepted orders expeditiously but not later than 30 days unless a longer delivery has been agreed. If delivery is delayed, or if an order is not or only partially carried out, the consumer receives the latest one month after placing the order. The consumer in this case has the right to terminate the contract without penalty and be entitled to compensation.
  4. In case of dissolution in accordance with the preceding paragraph, the operator the amount that consumers paid as soon as possible, but within a maximum of 30 days after termination, repay.
  5. If delivery of an ordered product proves impossible, the trader will endeavor to provide a replacement product. Later than the delivery will be clear and comprehensible manner that a replacement item is delivered. For replacement items right of withdrawal can not be excluded. The return costs are borne by the entrepreneur.
  6. The risk of damage and / or loss of products until the time of delivery to the consumers in the business, unless otherwise agreed.
  items 12 – duration Transactions
  1. The consumer may contract entered withdraw indefinitely subject to the applicable termination rules and a notice of up to one month.
  2. A contract for a definite period has a maximum duration of two years. If it is agreed that the agreement will be extended remote silence of the consumer, the agreement will continue as a permanent contract and continue after the notice of the agreement up to one month.
  items 13 – Payment
  1. To the extent not otherwise agreed, the amounts owed by the consumer to be paid within fourteen days after delivery of the goods or in case of a contract to provide a service, within 14 days after issuance of the documents relating to this.
  2. In general terms the sale of products to consumers never a prepayment of more than 50% are stipulated. If payment is agreed, the consumer may not assert any rights regarding the implementation of the order or service(in), before the advance payment has been made.
  3. The consumer has the duty to report inaccuracies in data supplied or specified payment immediately to the operator.
  4. In case of default by the consumer, the operator subject to legal restrictions, the right to submit the advance to the consumer reasonable costs charged.
  items 14 – Complaints
  1. The entrepreneur has a well-publicized complaints and deals with complaints under the complaints procedure.
  2. Complaints about the implementation of the agreement should take place promptly, full and clear definition submitted to the entrepreneur, after the consumer has found the defects.
  3. When entrepreneur complaints within 14 days counted from the date of receipt. If a complaint requires a longer processing time, is within the limit set by the entrepreneur 14 days responded with a message of welcome and an indication if the consumer can expect a more detailed answer.
  4. - Consumers may submit a dispute to the arbitration committee by the ODR platform: http://ec.europa.eu/consumers/odr/
  Artikel 15 Intellectuele eigendom. The Buyer acknowledges that all intellectual property rights to the information, mededelingen of andere uitingen met betrekking tot de producten en/of met betrekking tot de internetsite berusten bij Stichting Afriana Foundation, its suppliers or other claimants. items 16 Personal data. Stichting Afriana Foundation zal de gegevens van de Koper uitsluitend verwerken in overeenstemming met haar privacy beleid. Stichting Afriana Foundation neemt daarbij de van toepassing zijnde privacyregel- and legislation. items 17 Governing Law and Jurisdiction. Op alle aanbiedingen van Stichting Afriana Foundation, its agreements and their implementation are subject to Dutch law. The applicability of the Vienna Sales Convention is expressly excluded. items 18 Links De site van Stichting Afriana Foundation kan advertenties van derden of koppelingen naar andere sites bevatten. Op het privacy beleid van deze derden of hun sites heeft Stichting Afriana Foundation geen invloed en is daarvoor niet verantwoordelijk. items 19 your rights U kunt altijd aan Stichting Afriana Foundation vragen welke gegevens over u worden verwerkt. For this purpose you can send an e-mail. Ook kunt u per e-mail aan Stichting Afriana Foundation vragen verbeteringen, to make additions or corrections, die Stichting Afriana Foundation zo spoedig mogelijk zal verwerken. Indien u geen prijs meer stelt op het ontvangen van informatie dan kunt u Stichting Afriana Foundation hiervan op de hoogte stellen. Transmission of information occurs only if you previously entered your email address.   items 20 – Additional or different terms Additional or of these terms and conditions, may not disadvantage the consumer and should be recorded in writing or in such a way that they can be stored by the consumer in an accessible manner on a durable medium. Stichting Afriana Foundation is niet aansprakelijk voor materiële of immateriële schade veroorzaakt door het gebruik van de te koop aangeboden producten. Use products with policy, under adult supervision and risk. The available information website is subject to typing errors.